In the context of the use of the services accessible on our website, we, as data controller, may collect and process personal data pertaining to you.
We are committed to respecting the rules governing the protection of the privacy of all potential clients and visitors of our website. All the processing of personal data carried out within the framework of the accessible services complies with the local regulations applicable in terms of personal data protection and in particular the provisions of the law “Informatics and Liberties” («informatique et libertés») of 6 January 1978 as amended and the General Data Protection Regulation (EU Regulation 2016/679) or « GDPR ».
We are committed to guaranteeing a high level of protection of any personal data of our clients, potential clients, users of our website and any other person whose personal data may be processed by our website.
We commit to comply with the regulations applicable to any form of personal data processing that ensures that:
We implement the appropriate technical and organizational measures to guarantee a level of security adapted to the inherent risk of our processing operations, to meet regulatory requirements and to protect the rights and data of the persons concerned starting from the design of the processing operations.
Moreover, we contractually impose the same level of protection of personal data on our subcontractors (service providers, suppliers, etc.).
The personal data we collect varies depending on the purpose of the collection and on the service that we provide you.
Generally, we may need to directly collect the following categories of personal data:
a) personal contact details, such as your name and surname, email address, the name of your company and your telephone number(s),
b) your interactions with us which may include details of eventual conversations through the contact form,
c) demographic information, such as your age, gender and lifestyle preferences (among others, your favourite products and your interest in them),
d) browsing history, such as pages visited, dates of the visit, locations at the time of the visit, or even IP addresses,
e) generally, any invoice is issued under your name or the name of your company, with your billing address and payment details such as your credit card or bank account.
We may also collect personal data indirectly, by your sharing of content on social networks, websites, stores or applications that relate to our services and/or products, or by your responding to our posts and/or promotional ads on social networks.
We do not collect nor process any personal data pertaining to minors under the age of 18 without the prior consent of their parents or their de jure or de facto legal guardians.
If any personal data pertaining to minors is collected by our website, their parents or their de jure or de facto legal guardians have the right to object and they can do so by contacting us at the address provided at the bottom of this page.
In the context of our relations, you are likely to provide us with your personal data by various means and more precisely during your browsing our website, filling out various forms, posting comments on our social networks’ pages, and generally by establishing any contact with us or by transmitting your personal data to us in any other way.
The IP address is a series of numbers that is automatically assigned to your computer by your internet service provider every time you connect to the internet. Every time you contact our site, our servers record the trace of your passage. We collect IP addresses for the purpose of analysing trends on the site. We do not transmit any information that can identify you, which means that your session will be recorded, but will remain anonymous to us. We may use your IP address in cooperation with your internet service provider in order to identify you in case we need to apply the terms of service for the protection of our services, of our clients or so as to comply with the applicable law.
Types of cookies used:
b) Site performance cookies. Performance cookies allow us to optimize our websites and detect any technical problems you may encounter. They allow us to collect information on how you use the site, in particular the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on a specific area of the site. The stored information cannot be used for commercial purposes.
c) Functionality cookies. These cookies allow the site to remember the choices you have made (such as your username, your language or your region) and provide more specific and personal characteristics. These cookies can also be used to remember changes made by the user, such as text size or font. They can also be used to provide services you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies can be rendered anonymous and cannot track your browsing activity on other sites. By using our websites, you agree to receive these types of cookies on your device.
d) Advertising and marketing cookies. These cookies collect information about your internet browsing habits in order to provide you with advertisements that are relevant and correspond to your areas of interest. They also help limit the number of times you see an advertisement and help us assess the effectiveness of our advertising campaigns. They are usually installed by advertising networks with the permission of the website operator. They remember the visits to a specific site and share this information with other companies (i.e. advertisers). Targeted or advertising cookies are often linked to site functionality provided by the website host. Information is collected and shared with third parties to provide audience targeting and optimization solutions for advertisers and publishers. These cookies are not used for personal data collection and cannot be used to identify a person.
e) Cookies from third party websites and social networks. Our websites contain links to and/or content from other sites and social networks, and we do not have any knowledge of the cookies they might use. To find out more, please refer to the relevant information provided by these third-party sites and social networks.
We are committed to protecting your privacy and respect the following 2 principles.
If your computer or mobile is used by several people, or if it has more than one browsing software, the content displayed to other users may correspond to your preferences. If you want, you can change your browser settings.
For more information on how cookies and targeted advertising work, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
Our websites may contain links to third party websites.
We are not responsible for the collection, use, management, sharing or disclosure of data and information by these third parties.
Your data is mainly used to improve your customer experience with us, statistical studies, recruitment, after-sales service, handling of your requests and/or complaints. In addition to the cases where your consent has been obtained (especially for sending you personalized offers), the processing of your data for the various aforementioned purposes is necessary:
More specifically, your data is used:
We are committed to keeping your personal data for a period that does not exceed the necessary for the purposes for which it is needed.
The retention periods are defined according to the purposes of the data processing and are implemented by us considering the applicable legal provisions imposing a precise retention period for certain categories of data, the limitation periods that apply, as well as the recommendations of the CNIL concerning certain categories of data processing.
The data collected on our websites may be shared with our internal staff, or their auxiliary service providers (subcontractors, service providers, banks), for the achievement of all or part of the services referred to above. We remind you that in this context, we ask our service providers to set up strict confidentiality and data protection measures.
Personal data may be processed outside the European Economic Area (EEA). In that case we will do everything to ensure that this international transfer of data benefits from the required level of security and guarantees.
In accordance with the applicable regulations on the protection of personal data, you can, at any time, exercise your rights of access, rectification, removal of data concerning you as well as your rights of limitation of and opposition to the treatment and the portability of your personal data.
Moreover, you have the legal right to give directives relating to the fate of your personal data post-mortem.
In addition, any minor at the time of the collection of their personal data can obtain its removal immediately.
To exercise these right, contact us by mail at the address of our head office.
Accordingly, we ask you to accompany your request with all necessary information for your identification (name, surname, e-mail). You also have a right of appeal to the National Commission for Informatics and Freedoms in the event of a violation of the applicable regulations on the protection of Personal Data and the GDPR.
Ensuring the security and confidentiality of personal data that you entrust to us is a priority for us. For this reason, we implement all useful technical and organizational measures concerning the nature, the scope and the context of the personal data that you share with us and the risks presented by their treatment, to preserve the security of your personal data and, in particular, to prevent any destruction, loss, alteration, disclosure, intrusion or unauthorized access to this data, whether accidentally or unlawfully.
The security and confidentiality of personal data is a personal responsibility. This is the reason why we invite you not to communicate your passwords to third parties, to systematically log out of your profile and your social account (especially in the case of linked accounts) and to close your browser window at the end of your work session, particularly if you access the internet from a device shared with other people. This will prevent other users from accessing your personal information.
We reserve the right to adapt the personal data protection policy. In case we make any substantial changes to this statement, we will post a relevant link on the home page of our sites.
For any further questions relating to this policy or to the way in which we treat your personal data, we invite you to contact us.